Finding Resilience in a Shifting World at Work

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If the working world has learned anything in the last few years, it is the importance of resilience. While employers and workers have faced many new challenges with the shifting norms and trends in the workplace, the world has seen organizations rise and fall on their ability to overcome certain obstacles. As a globally focused recruiting firm, Adilstone Group was put in a difficult place when the world shut down but overcame it by refocusing on strategies that continue to serve clients and the organization as a whole. 

One of the biggest challenges facing companies today is deciding how to structure their organizations to reach sustainability. For example, a trend that has popped up in recent years and accelerated since 2020 is the movement to outsourcing more work and hiring independent contractors. Adilstone Group was severely impacted by the world shutting down that year because that was a central aspect of business for a global recruiting company. One of the strategies that Adilstone Group implemented was to hire more contractors to increase their capacity at a rate that held less risk but allowed for the business to grow. 

In today's rapidly evolving and unpredictable business landscape, resilience has become a critical factor for the long-term success of organizations. Resilient organizations have the ability to withstand and adapt to challenges, navigate uncertainty, and emerge stronger from setbacks. Building organizational resilience requires a strategic approach that incorporates various elements. 

Here are five essential tips to help your organization become more resilient:

  1. Pay attention: To be resilient, organizations need to pay close attention to their internal and external environments. This involves actively monitoring industry trends, customer needs, and emerging technologies. Regularly gather data and insights to stay informed and anticipate changes. Encourage a culture of continuous learning and improvement within your organization. Foster open communication channels where employees at all levels can share their observations and ideas. By paying attention to the world around you, you can proactively identify potential risks and opportunities, enabling your organization to respond effectively.
  2. Don't be afraid to pivot: Resilient organizations understand the importance of agility and adaptability. They are not afraid to pivot their strategies, business models, or operations when circumstances demand it. Foster a culture that encourages experimentation and embraces calculated risks. Encourage your employees to think creatively and propose innovative solutions. Regularly assess your organization's goals and objectives, and be willing to modify them if necessary. By remaining flexible and open to change, your organization can quickly respond to disruptions and capitalize on new opportunities.
  3. Be transparent: Transparency is a key driver of organizational resilience. It builds trust, fosters collaboration, and enables effective decision-making. Embrace transparency by openly sharing information within your organization. Communicate the organization's vision, goals, and challenges with your employees. Encourage honest and open dialogue at all levels, and create a safe environment where employees feel comfortable expressing their opinions and concerns. Transparent communication during times of change or uncertainty helps alleviate anxiety and builds a sense of shared purpose and resilience.
  4. Accept change: Change is inevitable, and resilient organizations embrace it rather than resist it. Instead of clinging to outdated processes or structures, be open to new ideas and approaches. Foster a culture that encourages learning and adaptability. Provide training and development opportunities for employees to enhance their skills and knowledge. Encourage a growth mindset that views change as an opportunity for growth and improvement. By accepting change and proactively adapting to it, your organization can stay ahead of the curve and maintain its resilience in the face of uncertainty.
  5. Acknowledge limitations: Resilient organizations understand the importance of self-awareness and acknowledging their limitations. It's essential to recognize when your organization is stretched too thin or when certain strategies or initiatives are not yielding the desired results. Regularly assess your resources, capabilities, and capacity to take on new challenges. Avoid overextending your organization and be willing to seek external support or partnerships when necessary. By acknowledging your limitations and focusing on areas of strength, you can make informed decisions and allocate resources more effectively, enhancing your organization's overall resilience.

Building organizational resilience is an ongoing process that requires commitment and a proactive mindset. By paying attention, embracing change, fostering transparency, and acknowledging limitations, your organization can develop the capacity to navigate challenges and thrive in a rapidly changing business environment. Remember, resilient organizations are not only better equipped to withstand adversity, but they also seize opportunities for growth and innovation. Invest in building a resilient organization, and you'll position yourself for long-term success and sustainability.


If you’re an organization or individual looking for advice on how to build resilience for unexpected challenges, consider reading this article from McKinsey & Company. 

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