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These are the secrets to excellent customer service

L.L. Bean topped the list for excellent customer service in the latest "Customer Service Champions" report from Prosper Insights & Analytics, which surveyed 6,500 consumers in September 2016. This is the third time the apparel retailer has led in the annual ranking, which weights consumers' responses by each retailer's annual revenue and "fan base," according ...

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7 challenges you have to overcome to be successful

It's truly fascinating how successful people approach problems. Where others see impenetrable barriers, they see challenges to embrace and obstacles to overcome. Their confidence in the face of hardship is driven by the ability to let go of the negativity that holds so many otherwise sensible people back. Martin Seligman at the University of Pennsylvania has studied this phenomenon more ...

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Five Reasons Working Abroad Will Make You a Longer Leader

If I've learned anything over the course of my 20-plus year corporate career, it is that the willingness to take risks and the ability to connect the dots are inextricably intertwined. Playing it safe may have been the way when people stayed at the same company for 30 years, but in an age where the median tenure is less than five years, you have a fairly finite period of time to make enough...

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Muhammad Ali: The Dream

The Clays of Louisville are an old Kentucky family. Not rich, maybe, like the folks who play pool in the Pendennis Club and chew mint leaves on the veranda at Churchill Downs. But the Clays have been there for six generations—ever since their ancestors worked as slaves on the plantation of Cassius Marcellus Clay, who was Lincoln's Minister to Russia. They like the name, and they like ...

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Common Job Interview Questions and Best Answers (20 Examples)

Interview anxiety - you know the symptoms. Wet palms, weak knees, and awkwardness. Hello, I forgot what my name is or where I am. Getting nervous before an interview is common. But there’s a way to cope. Ready? Know how you’re going to answer the interviewer’s questions beforehand. Okay, fine. But I’m not a psychic. How do I know what they’ll ask me?...

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10 Challenges of Working Remotely (and How To Overcome Them)

Do you face the same challenges I do? I am a remote worker. In fact, all of us at Time Doctor are remote workers.The benefits of remote work are numerous. You can pack up and move to Bali for three months. You can schedule appointments throughout the day, and no one will ask why you’re leaving the office early. And you don’t have to feel the stress of a long commute. But let&rsq...

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Is It Possible For Millennials To Find Jobs Abroad?

There’s an uptick in desire among millennial workers to move abroad for work. It’s no surprise either, as many millennials are perfectly positioned to pick up their life and start fresh in a new city or country. In 2015, FlexJobs found that 70% of millennials say the desire to travel is a primary reason to work. With a majority of young adults wanting to take on international opp...

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Reshaping the story of your career: Joseph Liu at TEDxCardiff

Have you been thinking about making a career change, but not sure if you should make a move? Joseph shares his story of leaving his medical career behind, 3 insights about the emotional ups and downs of career transitions, and questions to help clarify where you are on your career journey. By the end of his talk, you'll hopefully have a better understanding about whether the time has come f...

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30+ Best Examples of What Skills to Put on a Resume (Proven Tips)

This article will show you: Where to put work skills on a resume. What skills to put on a resume to get you MORE interviews. How to list work-related skills on a resume. 31 best examples of how to put your skills on a CV (right vs. wrongexamples). INFOGRAPHIC that shows the most important resume skills.

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Marcus Buckingham, Founder Of 'The Strengths Revolution,' On The Value Of Excellence

Marcus Buckingham, called the “founder of the strengths revolution,” is known for encouraging leaders to focus on what they do best, rather than on weaknesses. In a Tuesday keynote at the Association for Talent Development (ATD) international conference in San Diego, CA, Buckingham encouraged the audience to become “students of excellence.” To explain why, Buckingham ...

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